Frequently Asked Question

Sound doesn't work
Last Updated 3 years ago

  1. Make sure sound isn't muted:
    1. At the bottom right, select the time.
    2. Adjust the volume using the slider.
    3. Check to see if there is a mute button within the music/video player on the website.
  2. Change the sound input or output:
    1. At the bottom right, select the time.
    2. Next to the volume slider, select the Right arrow Right arrow.
    3. Change where sound comes from (output) or where you speak into (input).
  3. Unplug audio devices (like headphones or speakers) from your Chromebook.

If that didn't help try force rebooting the chromebook by following these instructions:

  1. Press and hold Refresh Refresh + tap Power Shut down.
  2. When your Chromebook starts up, release Refresh Refresh.

If you still cant get sound working please bring the chromebook to the office and fill out a ticket here:  

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