Frequently Asked Question

Keyboard doesn't work
Last Updated 3 years ago

Many Apps and Extensions can mess with the behavior of the chromebooks.   So the first step is to remove any unnecessary apps/extensions:

  1. Open Chrome.
  2. Select More More and then More tools and then Extensions.
  3. Next to the extension you want to remove, select Remove.
  4. To confirm, select Remove.

If that didn't fix the issue then try force rebooting the chromebook following these steps:

  1. Press and hold Refresh Refresh + tap Power Shut down.
  2. When your Chromebook starts up, release Refresh Refresh.

If you still not having any luck please bring the chromebook to the office and fill out a ticket here:  

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